OrderHarbor Acceptable Use Policy & Terms

I. PRIVACY POLICY AND STATEMENT

OrderHarbor, Inc. collects basic client information to make your support experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly.

Disclosure of Personal Information:

Any information you provide to us at this site when you establish or update an account, purchase credits online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in private files on our secure Web server and our internal systems. This information is used to enable OrderHarbor, Inc. to deliver services to you. To ensure compliance with federal law, OrderHarbor, Inc. does not maintain information provided by children under the age of 16.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.

OrderHarbor, Inc. does not sell, rent or trade your e-mail address to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence. Use of Cookies:

For your convenience, our Web site may contain links to other sites. OrderHarbor, Inc. is not responsible for the privacy practices or the content of such Web sites. Questions/Changes in Policy:

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us . If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about OrderHarbor, Inc..

OrderHarbor, Inc. believes in providing a safe and secure experience for all of our clients. We provide stringent and effective security measures on our Web site.

It is our policy to never send private information, such as your credit card number, via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities.

II. TERMS AND CONDITIONS (TAC)

In order to maintain our system integrity and resources we expect our customers to act responsibly. When you use any OrderHarbor, Inc. services, in any form, you automatically agree to the following Conditions.

We reserve the right to suspend or cancel a customer's access to any or all services we provided when we decide that the account has been inappropriately used. In short:

* No Spam, No unsolicited e-mailing
* No Server abuse -Any attempt to undermine or cause harm to a server, or customer of us is strictly prohibited.
* No Unauthorized use of other people's accounts or computers * Payment Policies - All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes. All pricing is guaranteed for the term of pre-payment. We reserve the right to change prices at any time, unless other terms have been agreed upon. The customer is responsible for all money owed on the account from the time it was established to the time that the customer submits an official cancellation request form.
* Cancellation Policy -We reserve the right to cancel service at any time. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)
* Lawful Purposes - We reserve the right to refuse service to anyone. Customers may only use our servers for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited.
* Indemnification - Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, our agents, our customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold us harmless against liabilities arising out of;
1. any injury to person or property caused by any products sold or otherwise distributed in connection with our servers;
2. any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
3. copyright infringement
4. any defective products sold to customer from our servers.
* Disclaimer: We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by our Web hosting service and our employees. We reserve the right to revise the policies at any time.
* All end-users, resellers and dedicated servers of ours must adhere to the above policies.
* Use of any mass email programs in conjunction with OrderHarbor SMTP servers is strictly prohibited.
* Use of any additional applications or executables on OrderHarbor servers is strictly prohibited
* Use of MSAccess data files on OrderHarbor Servers is strictly prohibited.
* Failure to follow any term or condition will be grounds for immediate account deactivation.

Spam -- also known as Unsolicited Commercial Email (UCE).
OrderHarbor has a zero tolerance spam policy. OrderHarbor does not permit spam being sent using OrderHarbor mail servers.
All email sent via OrderHarbor servers must meet the following criteria:

1. The recipient of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.
2. Marketing/Newsletter emails must provide a working link for users to unsubscribe.
3. All requested to unsubscribe must be processed within 10 days.
4. Email "from address" must contain the domain name of your OrderHarbor store.
5. Email subject lines must not contain misleading information.

OrderHarbor actively monitors our mail servers for abuse. Any customer found to be using OrderHarbor mail servers to send spam will be immediately cut-off from use of OrderHarbor services.

1. Use of any mass email programs in conjunction with OrderHarbor SMTP servers is strictly prohibited.